Ñî¹óåú´«Ã½ÊÓƵ

Select a 2021-2022 strategy box below for details:

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Strategy I: Academic Innovation

Objective 1

Enact the new integrated pro-active advising model.

• • Identify needs of specific targeted groups.
  • Define models/plans that address needs of targeted groups.
  • Be more intentional about aligning outreach at key times throughout the process.
  • Develop expectations of pro-active advising (both student and staff).
  • Develop pro-active advising assessment plan.

Objective 2

Increase enrollment of adult learner populations.

• • Develop and implement an adult learner data collection plan.
  • Better define adult learner segments.
  • Develop an outreach plan which includes marketing and recruitment.
  • Develop an onboarding, engagement and retention plan for adult learners.

Objective 3

Create an engaged online learner community.

• • Provide online learner and faculty support services at all Ñî¹óåú´«Ã½ÊÓƵ locations.
  • Standardize online and hybrid modality models.
  • Adopt best practices to provide online learners with uniform/familiar experiences across distance learning.

Objective 4

More intentionally embed career skills into each program.

• • Use the CAS assessment/review process together with EMSI data to identify and address skill gaps by program.
  • Align the work-study program with students’ career/workforce goals.

Objective 5

Implement the Slate Customer Relations Management platform.

• • Develop and implement an intentional, proactive communication strategy to engage prospective students throughout the enrollment process.
  • Collect and analyze relevant data on prospective students to inform our recruitment strategy.
  • Centralize Ñî¹óåú´«Ã½ÊÓƵ's multiple enrollment processes for specialized populations, such as workforce training, adult education, and dual enrollment, to create a more streamlined process for recruitment into certificate and degree programs.

Strategy II: Equity and Student Success

Objective 1

Increase the number of diverse employees at Ñî¹óåú´«Ã½ÊÓƵ.

• • Increase the number of candidates seeking employment at Ñî¹óåú´«Ã½ÊÓƵ.
  • Increase the retention of diverse employees.
  • Update the college’s Affirmative Action Plan from new census data.
  • Better understand the characteristics that drive successfully diverse workplaces through data gathered by affinity groups; develop plan to implement actions.

Objective 2

Identify Diversity, Equity and Inclusion (DEI) competencies for all employees.

• • Implement professional development and training that align with equity initiatives.

Objective 3

Increase the number of BIPOC students enrolled at the college.

• • Create and develop strategic enrollment plan that focuses on the recruitment and retention of BIPOC and minoritized students.
  • Develop intentional systems to better support and retain Black and Latino male students.
  • Grow the number of BIPOC students enrolled in Early College programs.
  • Develop and adopt holistic admissions for the Nursing program.

Objective 4

Complete an equity data collection plan for Student Services and Enrollment Management that disaggregates data in ways that identify areas of improvement.

• • Develop equity action plans for Student Services and Enrollment Management.
  • Identify additional data needs relative to Student Services and Enrollment Management.

Objective 5

Conduct an audit of Student Services and Enrollment Management policies for equitable practices.

• • Ensure that policies are equitable for all students.

Objective 6

Conduct an audit of Student Services and Enrollment Management communications for appropriate language.

• • Ensure that all communication uses asset-based language.

Objective 7

Develop an education career pathway to increase the number of minority teachers in our region.

• • Develop an education transfer program that enables students to begin their education degree at Ñî¹óåú´«Ã½ÊÓƵ then transfer to local 4-year universities.
  • Explore an early college pathway in education.

Strategy III: Organizational Excellence

Objective 1

Refine the onboarding process for new employees.

• • Assess the current onboarding process to identify necessary resources and improve the process.

Objective 2

Create a more data driven organization.

• • Create a user-friendly portal/repository of all data at the college and use the data for operational decisions.
  • Create an annual schedule for collection and releasing data.
  • Use data to assess asset allocations in relation to strategic priorities.

Objective 3

Mitigate risk among the top three areas of potential risk.

• • Cybersecurity/IT related risks.
  • Decreasing enrollments.
  • Talent management (succession planning, promoting from within, cross-training, broader talent searches – based on skill set - willing to cultivate and train as needed).

Objective 4

Ensure fair and equitable services at all campus locations.

• • Review the demographics of each location.
  • Understand the needs of students at each location.
  • Campus deans take responsibility for recruitment and enrollment management services at their respective locations.

Objective 5

Develop a culture of service throughout the organization that includes both internal and external customers.

• • Develop training that cultivates a culture of service.
  • Shift culture to be a student-ready college.

Objective 6

Align our fundraising with strategic goals.

• • Close the loop with our stewardship process.
  • Highlight key successes to donors to showcase our strategic successes.
  • Define a plan to identify the top donors aligned with past intent and future strategic needs – use the strategic plan as a catalyst for solicitation.

Objective 7

Develop a process to identify and support the ongoing software needs of the college.

• • Review existing inventory of software and define the main systems and tools that are needed to support long-term needs of the college.
  • Develop a plan for college software that enables us to identify current and future needs, avoid duplication and possibly consolidate functions.
  • Develop a plan for consolidating.

Strategy IV: Partnerships

Objective 1

Identify Strategic K-12 partnerships in “opportunity zones."

• • Identify geographic areas/school systems for new partnership opportunities.
  • Use EMSI data to identify short-term credential options for students that can be built into early college programs. 
  • Identify expansion opportunities within existing K-12 partner programs.

Objective 2

Increase transfer rate of students to four-year institutions.

• • Review existing articulations for gaps and/or strategic opportunities.
  • Increase student awareness of transfer opportunities by increasing events and communication about transfer services.
  • More broadly engage alumni and advisory boards to increase transfer awareness.

Objective 3

Develop a corporate outreach plan by campus region.

• • Develop corporate partnership plans and goals by region—Attleboro, Fall River, Taunton and New Bedford with appropriate campus dean.
  • Use EMSI/existing partner data ways to identify skills/training gaps.
  • Define a skills map by industry and align with existing credentials, training.